Julie Mary Jasmin C. Imperial

Provided comprehensive administrative support to the Code Blue Committee, managing scheduling, agendas, and minutes for over 15 members to facilitate critical decision-making.

Coordinated and tracked Code Blue drill training sessions, achieving full departmental participation and compliance with hospital-wide emergency response protocols.

Maintained accurate records of Code Blue incidents, KPIs, and training outcomes, leveraging data to drive continuous improvements in emergency response strategies.

Streamlined emergency preparedness efforts by facilitating communication between the Code Blue Committee and key departments (ER, ICU, PICU).

Contributed to the development and revision of Code Blue policies and procedures, ensuring alignment with current best practices and regulatory standards.

Provided comprehensive administrative support for a medical residency and educational program involving 100 participants, ensuring seamless daily operations and program success.

Coordinated scheduling for over 20 academic training sessions and faculty meetings monthly, optimizing resource allocation and minimizing conflicts.

Prepared and maintained confidential trainee records and program documentation, ensuring 100% compliance with SCFHS accreditation standards and KFSH policies.

Facilitated logistical planning and execution for workshops, conferences, and simulation exercises for up to 50 attendees, ensuring smooth event delivery.

Optimized document management processes, reducing information retrieval time by 85% and enhancing data accessibility.

Facilitated crucial communication between program directors, faculty, residents, and external stakeholders, fostering collaborative program environments.

Delivered direct administrative support to Executive Directors and emergency medicine professionals, managing complex calendars and travel arrangements.

Drafted and meticulously proofread professional correspondence, reports, and presentations, ensuring accuracy and high-quality communication.

Orchestrated critical communication between the Emergency Medicine Department and E1 Cluster stakeholders, ensuring seamless information flow and coordinated regional response.

Developed and presented comprehensive performance reports and structured meeting documentation using healthcare management software, informing strategic decisions.

Optimized ER patient flow and staff scheduling by facilitating job postings and coordinating shift assignments and training for EMTs and paramedics.

Maintained meticulous accuracy of patient records and incident reports, ensuring compliance with regulatory standards and supporting data integrity.

Directed preparedness for medical supplies and equipment, ensuring readiness for all emergency scenarios.

Elevated patient satisfaction scores by 20% through the provision of exceptional, empathetic patient care and service.

Streamlined core administrative tasks, boosting departmental efficiency by 30% through process optimization and system utilization.

Managed and optimized inventory, achieving a 10% reduction in supply costs while ensuring continuous availability of critical resources.

Led the coordination of comprehensive emergency and business continuity management initiatives across KFSH, ensuring continuous operation of essential services.

Collaborated strategically with E1 Cluster Hospitals to develop integrated healthcare resilience plans, enhancing regional emergency preparedness.

Implemented a systematic approach to risk mitigation and response, spanning proactive planning, event recovery, and operational continuity.

Ensured the uninterrupted operation of critical healthcare services through robust emergency planning and preparedness protocols.

Drove regional healthcare preparedness and coordinated emergency response strategies through effective collaboration with E1 Cluster Hospitals.

Supported the planning, execution, and monitoring of diverse projects across multiple business sectors, including trading and electro-mechanical plants.

Coordinated project schedules, resources, and information, ensuring timely completion of deliverables and adherence to project timelines.

Prepared and maintained comprehensive project documentation, including reports and presentations, to track progress and inform stakeholders.

Facilitated seamless communication between project teams, stakeholders, and external partners, enhancing project collaboration and efficiency.

Streamlined administrative processes and procedures, enhancing overall operational efficiency and document accessibility.

Contributed to the preparation of tenders, proposals, and business presentations, supporting new business development initiatives.

Collected, analyzed, and presented business performance data, market trends, and project progress to inform strategic decisions.

Applied comprehensive expertise in healthcare administration, medical terminology, and ICD-10 coding standards to optimize departmental operations.

Led and managed a team of medical secretaries and coders, ensuring 100% adherence to hospital policies, national regulations, and international coding guidelines.

Ensured efficient and accurate management of medical secretarial duties, patient scheduling, medical record documentation, and precise ICD-10 coding for all inpatient and outpatient services.

Mentored and trained a team of medical secretaries and coders, fostering a collaborative, high-performance work environment.

Developed and implemented departmental policies and procedures, aligning with Al Hayat Hospital's strategic goals and CBAHI accreditation requirements.

Conducted performance evaluations and identified training needs for team members, promoting continuous professional development.

Managed staff schedules and allocated resources effectively, ensuring optimal coverage for all administrative and coding functions.

Resolved escalated patient inquiries, administrative issues, and coding discrepancies in a timely and professional manner, enhancing patient and operational satisfaction.

Managed full-cycle accounting for a high-volume pharmacy, including accounts payable, accounts receivable, and general ledger reconciliation, achieving 99.9% accuracy in financial records.

Processed daily cash and insurance payments, successfully assisting patients with insurance approvals and claims processing.

Leveraged ERP and SPD systems for real-time inventory tracking, significantly reducing drug inventory rates and optimizing stock levels.

Collaborated with pharmacy and finance departments to streamline invoicing and settlement, adapting to post-consumption models for drug procurement.

Tracked and reported drug expenditures, providing critical data for cost management and budget optimization within hospital operations.